Freshsales is a cloud-based CRM software that was designed to help sales teams. It offers a variety of useful features, including:
- Contact management
- Lead tracking
- Opportunity management
- Sales pipeline
- Email marketing
- Mobile app
- Customizable views
- Reporting
- Integrations
Features
Contact management: Freshsales allows you to store and track all of your contacts in the same place. You can create custom fields to track important information, and you can easily search and filter your contacts.
Lead tracking: You can track their contact information, their website activity, and their email engagement.
Opportunity management: You can track the progress of each opportunity from start to finish with this tool. Also, you can set up alerts to notify you when an opportunity is close to closing.
Sales pipeline: This feature is useful to visualize your sales process and identify any areas where you may need to improve.
Email marketing: Freshsales integrates with Mailchimp, so you can easily send and track email marketing campaigns to your contacts.
Pricing
Freshsales offers a variety of pricing plans, starting at $18 per user per month. The plans include different features and capabilities, so you can choose the plan that best meets your needs.
Customer support
Freshsales offers 24/7 customer support through phone, email, and live chat.
Pros
- Easy to use
- Affordable pricing
- Integration with other Freshworks products
- Mobile app
- Customizable views
- Reporting
- Wide range of integrations
Cons
- Limited features in the free plan
- Customer support can be slow at times
Overall
Freshsales is a comprehensive and easy-to-use CRM software. It is a good option for businesses of all sizes, but it is particularly well-suited for small and medium-sized businesses.
